Planned upgrade for shared servers "owl", "hare", "moose" and "jaguar" on August 5, 2019.
Incident Report for CloudAMQP
Resolved
moose and jaguar have been upgraded.
Posted Aug 05, 2019 - 23:51 UTC
Update
"hare" has been fully upgraded.
Posted Aug 05, 2019 - 22:13 UTC
Update
Owl has been fully upgraded.
Posted Aug 05, 2019 - 19:18 UTC
Identified
We're planning to upgrade Erlang and RabbitMQ versions for four shared servers: "owl", "hare", "moose" and "jaguar".

For minimal disturbance, remember to always configure your clients to automatically reconnect on connection loss. Please do a full reload (cmd-shift-r) if the management interface is not accessible after the upgrade has been completed.

If you can't allow any scheduled downtime we recommend you to move to a new dedicated cluster via queue federation, as explained here: https://www.cloudamqp.com/blog/2015-07-08-migrate-between-plans-rabbitmq-queue-federation.html
Posted Jul 30, 2019 - 02:08 UTC
This incident affected: Shared servers.