All Systems Operational

Shared servers Operational
Dedicated servers Operational
Backend Operational
Metrics Operational
Heroku Operational
DNS Operational
Help Scout Email Processing Operational
AWS Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-2 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-eu-south-1 Operational
AWS ec2-eu-north-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-east-1 Operational
AWS ec2-af-south-1 Operational
Google Cloud Platform Google Compute Engine Operational
DigitalOcean Operational
DigitalOcean AMS2 Operational
DigitalOcean AMS3 Operational
DigitalOcean FRA1 Operational
DigitalOcean LON1 Operational
DigitalOcean NYC2 Operational
DigitalOcean NYC3 Operational
DigitalOcean SFO1 Operational
DigitalOcean SGP1 Operational
DigitalOcean TOR1 Operational
Microsoft Azure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Resolved - Between 19:42 UTC on 29 October and 05:04 UTC on 30 October, broker and queue level metrics were not delivered to legacy third-party metrics integrations (Datadog, CloudWatch, New Relic, Stackdriver, Splunk, Librato) for a subset of clusters. Server metrics were not affected. Prometheus-based (v3) metrics and integrations were not affected.

The cause was a stalled process in our legacy metrics collection pipeline. It has been restarted and delivery has resumed. Metrics from the affected period cannot be backfilled.

We are adding safeguards so this failure is detected and recovered from automatically.

Oct 30, 05:08 UTC

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Resolved - Connectivity to servers in southeast Asia has been restored.
Oct 21, 17:13 UTC
Investigating - We're investigating connectivity issues affecting some servers in Azure West Europe. We'll post an update as soon as we know more.
Oct 21, 16:39 UTC