Datadog integration hostname value changed
Identified - The hostname value for the Datadog integration has changed. Previously it was in the format "awesome-kiwi" but has now changed to "awesome-kiwi.rmq.cloudamqp.com".
Customers might need to update filters for charts and alerts in Datadog.
Jan 7, 23:26 UTC
Shared servers ? Operational
Dedicated servers ? Operational
Backend ? Operational
Heroku ? Operational
AWS route53 Operational
Help Scout Email Processing Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS ec2-us-gov-west-1 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2020
Prolonged cluster changes and node reboots
Resolved - This incident has been resolved.
Jan 25, 02:43 UTC
Investigating - Route53 currently has some delays meaning that cluster changes (such as adding/removing nodes or upgrading/downgrading plans) takes longer time. The same for rebooting machines.
Jan 24, 21:50 UTC
Jan 23, 2020
Upgrade of shared server Squirrel and shared server Wildboar
Completed - The scheduled maintenance has been completed.
Jan 23, 21:05 UTC
Update - Wildboar updated and ready
Jan 23, 21:04 UTC
Update - Squirrel updated and ready
Jan 23, 20:27 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 16, 20:42 UTC
Jan 22, 2020

No incidents reported.

Jan 21, 2020
TLS certificate replaced
Resolved - This incident has been resolved.
Jan 21, 21:42 UTC
Monitoring - An updated TLS certificate for *.rmq.cloudamqp.com was rolled out to all servers. We rolled it out to more and more servers, but later in the process we discovered that for some older RabbitMQ/Erlang version combinations it didn't pick up the intermediate certificates right away so on those servers the TLS module had to be restarted, in the mean time AMQPS connections can have failed for a couple of minutes due to invalid intermediates.
Jan 20, 15:23 UTC
Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
[Scheduled] Upgrade of shared server Fox and shared server Jellyfish
Completed - The scheduled maintenance has been completed.
Jan 16, 21:40 UTC
Update - Jellyfish completed
Jan 16, 21:38 UTC
Update - Fox upgrade is completed
Jan 16, 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 20:40 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 9, 21:11 UTC
Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

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