Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 08:25 UTC
Investigating - We are currently investigating issues affecting Azure plan changes. Until we've solved this issue we have disabled plan changes between legacy plans and new plans on Azure.

This does not affect creating or deleting instances, If you urgently need another plan then create a new instance.
Nov 12, 21:01 UTC
Monitoring - AWS is out of capacity in one availability zone.
Nov 17, 12:27 UTC
Investigating - We're currently having issues in AWS eu-central-1. This affects provisioning new instances and rebooting/starting existing instances.
Nov 17, 08:58 UTC
Shared servers ? Operational
Dedicated servers ? Operational
Backend ? Operational
Metrics Operational
90 days ago
100.0 % uptime
Today
Heroku ? Operational
DNS ? Operational
Help Scout Email Processing Operational
AWS Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-northeast-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-sa-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-3 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ca-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-northeast-2 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-me-south-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-south-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-north-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-south-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-af-south-1 Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
DigitalOcean Operational
90 days ago
99.99 % uptime
Today
DigitalOcean AMS2 Operational
90 days ago
99.99 % uptime
Today
DigitalOcean AMS3 Operational
90 days ago
100.0 % uptime
Today
DigitalOcean FRA1 Operational
90 days ago
100.0 % uptime
Today
DigitalOcean LON1 Operational
90 days ago
100.0 % uptime
Today
DigitalOcean NYC2 Operational
90 days ago
100.0 % uptime
Today
DigitalOcean NYC3 Operational
90 days ago
100.0 % uptime
Today
DigitalOcean SFO1 Operational
90 days ago
100.0 % uptime
Today
DigitalOcean SGP1 Operational
90 days ago
100.0 % uptime
Today
DigitalOcean TOR1 Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Shutdown of shared servers bunny, lemur, turtle and hyena

These clusters runs on legacy hardware that will soon be unsupported by the cloud provider and we have decided to shut these down. All customers affected by this has been given information over email on how to migrate to newer clusters.
Posted on Oct 27, 07:16 UTC
We will be performing scheduled maintenance on the shared server "hound" starting at: Dec 1, 2021, 09:00 UTC (duration less than 01:00:00 hours). Description: The instance is running on degraded hardware
Posted on Nov 18, 14:27 UTC
Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

Unresolved incident: CloudAMQP on Azure plan changes between legacy plans and new plans temporarily disabled.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Resolved - This incident has been resolved.
Nov 23, 22:30 UTC
Monitoring - RabbitMQ is up and running again. We will keep monitoring it.
Nov 23, 22:25 UTC
Identified - We are currently giving the server some more resources. RabbitMQ is currently starting up.
Nov 23, 22:21 UTC
Investigating - We are looking into the issue.
Nov 22, 20:47 UTC
Resolved - This incident has been resolved.
Nov 23, 22:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 20:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 23, 20:13 UTC
Nov 22, 2021
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Resolved - This incident has been resolved.
Nov 19, 23:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 22:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 18, 21:50 UTC
Nov 18, 2021
Nov 17, 2021

Unresolved incident: Issues with instances in AWS eu-central-1.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.