CloudAMQP Status

All Systems Operational

Shared servers Operational

Dedicated servers Operational

Backend Operational

Heroku Operational

AWS route53 Operational

Help Scout Email Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2019

No incidents reported today.

Oct 22, 2019

No incidents reported.

Oct 21, 2019

Metrics reporting issues

Resolved - This incident has been resolved.
Oct 21, 16:03 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 09:07 UTC

Investigating - We are currently experiencing issues with metrics reporting to some integration providers.
Oct 18, 15:08 UTC

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 17, 2019

Delays in alarm notifications

Resolved - This incident has been resolved.
Oct 17, 12:59 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 12:54 UTC

Investigating - There might be a delay in notifications for alarms for some customers, we're investigating this.
Oct 17, 10:20 UTC

Oct 16, 2019

No incidents reported.

Oct 15, 2019

Upgrade of shared servers "lemur" and "turtle"

Completed - The scheduled maintenance has been completed.
Oct 15, 17:00 UTC

Verifying - "lemur" has been upgraded.
Oct 14, 20:58 UTC

Update - "turtle" has been upgraded.
Oct 14, 20:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 17:10 UTC

Scheduled - We're planning to upgrade Erlang and RabbitMQ versions for two shared servers: "lemur" and "turtle".

For minimal disturbance, remember to always configure your clients to automatically reconnect on connection loss. Please do a full reload (cmd-shift-r) if the management interface is not accessible after the upgrade has been completed.

If you can't allow any scheduled downtime we recommend you to move to a new dedicated cluster via queue federation, as explained here: https://www.cloudamqp.com/blog/2015-07-08-migrate-between-plans-rabbitmq-queue-federation.html
Aug 8, 15:57 UTC

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.