Delays in account creation for shared plans

Incident Report for CloudAMQP

Resolved

This incident has been resolved.
Posted Nov 27, 2019 - 11:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2019 - 10:36 UTC

Investigating

We are currently investigating an issue which affects creation of new accounts on shared instances, this only affects Tough Tiger and Little Lemur. No existing accounts are affected, nor dedicated instances.
Posted Nov 27, 2019 - 10:00 UTC
This incident affected: Shared servers.
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