Backend slow/unresponsible

Incident Report for CloudAMQP

Resolved

This incident has been resolved.
Posted Sep 27, 2021 - 12:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2021 - 10:59 UTC

Update

This issue is caused by instability at Heroku, where our API servers are running.
Posted Sep 27, 2021 - 09:47 UTC

Investigating

We are currently experiencing issues with our backend services handling account and server creation.
This does not affect any running customer servers but might delay provisioning new servers.
Posted Sep 27, 2021 - 09:30 UTC
This incident affected: Backend.
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