All Systems Operational
Shared servers   ? Operational
Dedicated servers   ? Operational
Backend   ? Operational
Heroku   ? Operational
AWS route53   Operational
Help Scout Email Processing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - The cluster has been decommissioned.
Feb 14, 20:24 UTC
Identified - One cluster ("lemming") that was running release candidate software accidentally had shared users being created on it from Heroku. We've invalidated these users and they can now create a new CloudAMQP add-on.

Unfortunately a beta software was released into Heroku the addon today which we have since rolled back. If you have created this now non-functioning addon today please just removed it and create a new one. The new one will be provisioned on a fully functional server.
Feb 14, 19:50 UTC
Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.